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The role of tech partners in driving training and business transformation

Adopting technology without developing talent is like installing advanced systems on a foundation that doesn’t exist. Companies are investing more and more in digital modernization, but they face a tough reality: without a skilled team, digital transformation can quickly stall.

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The lack of specialized talent is now one of the biggest roadblocks to tech progress in companies. According to McKinsey & Company (2024), 87% of organizations worldwide say the shortage of digital skills is their most critical challenge in transformation. This is where end-to-end tech partners play a key role: it’s no longer enough to just implement tools — companies need guidance in training their teams to make digitalization sustainable and scalable over time.

The role of tech partners in digital training

1. Digital Transformation: Technology and Talent Must Grow Together

Many companies adopt new platforms without a clear plan to train their teams on how to use them. This often leads to internal resistance, low adoption rates, and results that fall short of expectations.

In fact, Gartner (2024) reports that 70% of transformation projects fail because employees aren’t properly trained or prepared to adapt to new technologies. Training isn’t optional — it’s a key investment to make sure digitalization drives productivity instead of becoming yet another operational hurdle.

2. End-to-End Tech Partners: More Than Vendors, Strategic Allies

An ideal tech partner doesn’t just hand over licenses, platforms, or cloud infrastructure. Their real value lies in building an ecosystem where companies can adopt and make the most of technology through agile methodologies, training academies, and smart talent integration strategies.

Companies across all industries are realizing that training needs to be part of the digital journey from day one. Without a solid learning structure supported by strong tech partners, the adoption curve is slower — and the risk of failure rises fast.

3. The Skills Shaping the Future of the Digital Ecosystem

Digitalization isn’t just about learning new tools — it’s about building a mindset of constant innovation and growth. The companies leading the charge are training their teams in both technical and interpersonal skills that are essential for thriving in advanced tech environments.

Hard Skills

  • Cloud computing

  • Data management and analytics

  • AI development

  • Cybersecurity

Soft Skills

  • Adaptability

  • Collaboration in digital environments

  • Critical thinking and problem-solving

  • Data-driven decision-making

The intersection of these skills is what separates superficial change from real business evolution.

4. Success Stories: Companies That Chose to Upskill with Strategic Tech Partners

The world’s most innovative companies have discovered that training is the key to unlocking the full value of their tech investments. Here are a few standout examples:

  • Google Cloud’s Certification Program: Companies moving to the cloud can access specialized certifications to train their teams and manage digital infrastructure effectively.

  • Microsoft’s AI Skills Initiative: AI and automation projects demand talent that knows how to build, scale, and optimize solutions. Microsoft goes beyond tools by offering comprehensive training for professionals.

  • IBM’s Data & AI Academy: Organizations in healthcare, banking, and retail have successfully implemented smart strategies powered by AI — thanks to training programs that help them deeply understand and apply the technology to their own processes.

Actionable next steps

Investing in technology without training your team isn’t digital transformation — it’s an operational risk. If companies want to get the most out of their digital investments, they must prioritize continuous team training and choose tech partners who are truly committed to driving that process.

Key Actions to Close the Digital Skills Gap:

  • Assess your team’s current digital skill level and identify knowledge gaps.

  • Choose strategic partners who go beyond tech delivery — those who offer structured training programs.

  • Adopt a continuous learning model, aligned with evolving tools and processes.

  • Promote certifications and specializations in digital skills that directly impact your business.

The success of digital transformation isn’t just measured by the tech infrastructure in place — it’s about your people’s ability to embrace it and turn it into a competitive edge. The companies that get this balance right will be the ones leading their industries in the years to come.

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