Estudiante/Profesional en ingeniería de sistemas con 1 año de experiencia en soporte o mesa de ayuda.
Solidos conocimientos en soporte IT: Manejo de ofimática y Microsoft 365 (Outlook, Teams, OneDrive, Word, Excel); administración de Active Directory y dominios; gestión de tickets en ITSM, ticketing, ServiceNow, manejo de sistemas operativos en Windows 7/10/11, Linux y macOS; diagnóstico, soporte y mantenimiento preventivo/correctivo de hardware y redes.
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